To better serve our global customers, Agua Topone organized a professional internal training session this week, led by our experienced senior engineer Mr. Lu. The session focused on the replacement of the AGLED-40012 UVC LED module and the use of specialized tools for efficient UV housing removal. Our sales team actively participated and gained valuable hands-on knowledge.
Why is it important for our sales team to master technical details?
1. More Professional Technical Support: Hassle-Free Installation Guidance
When our sales team communicates with customers or plumbers, they can now provide accurate and practical advice-from how to replace the AGLED-40012 module, to what tools are needed, and how to avoid incorrect operations-enhancing customer satisfaction.
2. Stronger Professional Image: Greater Customer Trust
A sales team that understands the product's inner workings and installation procedures reflects brand professionalism and reliability, helping customers feel more confident throughout the purchase and installation process.
Why Focus on AGLED-40012 Module Replacement Training?
The AGLED-40012 is a core module of our flagship whole-house UVC LED water sterilizer, delivering up to 99.999% disinfection efficiency. To maintain peak performance, it must be replaced at the end of its lifecycle following precise steps and using dedicated tools. This ensures:
·Accurate UVC wavelength irradiation through the water flow
·Stable and secure electrical connections
·No internal damage during disassembly or installation
That's why we've made this training a key priority-to elevate our overall service quality.
At Agua Topone, We Believe Service Is More Than Just the Product
A seamless water treatment experience depends not only on advanced equipment but also on the expertise behind it. From R&D to sales delivery, from installation guidance to after-sales support, we are committed to:
·Standardized operational details
·Professional, responsive communication
·Continuous improvement of our team's knowledge base
Thanks again to Mr. Lu for sharing his insights and helping our team better support our valued customers worldwide!
